Orders are typically processed within 1–2 business days, and delivery usually takes 3–7 business days, depending on your location.

Absolutely.

Once your order is shipped, you will receive a tracking number via email.

This allows you to follow your order every step of the way, so you always know when it will arrive effortlessly and elegantly.

Yes, we do ship internationally.

We carefully deliver orders worldwide, ensuring your items arrive safely and on time.

Shipping times and costs may vary depending on your location, and all details will be provided at checkout.

In the rare event that your package is lost or delayed, our team is here to assist you immediately.

We will work closely with the shipping provider to locate your order or arrange a replacement, ensuring your experience remains seamless and worry-free.

Yes, you can update your shipping address but only if the order has not yet been dispatched.

Please contact our customer support team as soon as possible, and we’ll assist you with changing your details to ensure a smooth and timely delivery.

Yes, you can return or exchange a product.

If your item is unused, unworn, and in its original condition, you’re welcome to request a return or exchange within our return window.

Simply contact our support team, and we’ll guide you through the process with ease.

Refunds are typically processed within 3–7 business days after we receive and inspect your return.

Once approved, your refund will be issued to your original payment method.

Processing times may vary slightly depending on your bank or payment provider, but we’ll keep you updated every step of the way.

If you received a damaged or incorrect item, please contact us as soon as possible.

Share your order number and a clear photo of the issue, and our support team will take care of everything, whether that means a replacement, a refund, or another solution that best supports you.

We’ll make it right quickly and with care.

Yes, you can cancel your order as long as it hasn’t been shipped yet.

If you wish to cancel, please reach out to us as quickly as possible.

Our team will check the status of your order and assist you with cancellation or any changes you may need.

You have 14 days to return an item from the day it arrives.

As long as the product is unused, unworn, and in its original condition, you’re welcome to send it back within this window.

If you need assistance, our support team is always here to guide you through the process with ease.

All transactions are processed through trusted, encrypted payment gateways that protect your details at every step.

We never store or access your full payment information, ensuring a safe and seamless checkout experience.

Restocks are rare.

We only restock an item during a special occasion or when the demand is exceptionally high and even then, we release only a very limited quantity.

Because of this, the chance of a restock is low, and once an item sells out, it is usually gone for good.

If you’re hoping for a return, we recommend joining our notifications to be the first to know if a rare restock happens.

You can request changes to the items in your order but only if your order hasn’t been shipped yet.

If you wish to swap an item, add something, or make any adjustments, please contact us as soon as possible.

Our team will check the status of your order and assist you with any available changes before it leaves our warehouse.

No, multiple discount codes cannot be used at the same time.

Our system allows only one code per order, so we encourage you to choose the offer that gives you the best value.

If we run a special promotion, that discount will automatically apply without needing additional codes.

If your order didn’t go through but you were charged, don’t worry this is usually a temporary authorization.

In most cases, the payment will automatically be released by your bank within a few business days.

If the charge remains or you’re unsure, simply contact our support team with a screenshot of the payment, and we’ll help you resolve it quickly and with care.